Privacy Policy
Ocean View Beach Hotel Mazatlán is responsible for data protection. Mr. Jesús Fidel Vázquez,
Customer Service Department, is located at the same address and can be contacted at
gerencia@oceanview.mx.
Data We Collect: Personal Data
The personal data collected is: first name, last name, telephone number, postal address, and email
address. If you choose to pay by credit card, the credit card number, expiration date, cardholder
name, and credit card statement address will be collected.
If a reservation does not pass the risk verification protocol established by Ocean View Beach Hotel
Mazatlán, the reservation holder will be asked for the following information: a copy of the credit
card on both sides and a copy of a government-issued photo ID.
To reconcile duplicate charges on the guest's credit card and refunds to personal accounts, a copy
of the statement will be requested.
This information is collected and stored when you choose to make a reservation with Ocean View
Beach Hotel Mazatlán online, by phone, in person, or in writing.
This Privacy Notice, pursuant to Article 10, Section IV of the Federal Law on the Protection of
Personal Data Held by Private Parties (LFPDPPP), is intended to fulfill the obligations arising from
the legal relationship between the data subject and Ocean View Beach Hotel Mazatlán.
The data subject may object to the processing of their personal data for purposes that are not
necessary or that gave rise to the relationship between the client and Ocean View Beach Hotel
Mazatlán through the access, rectification, cancellation, and objection procedures described in
this Privacy Notice.
Non-personal information
Cookies are text files that are automatically downloaded and stored on the user's computer hard
drive when browsing a specific website. These cookies allow the website server to remember
certain data about the user, including their preferences for viewing pages on that server.
How can I change how my browser handles cookies? There are two basic actions for managing
cookies
You can change your browser's permissions to accept or block cookies. The process may vary
slightly depending on the browser. If you're interested in this option, you can search Google (or
your preferred search engine) for "How to manage cookies on (your browser name)."
You can delete all cookies already on your computer. Here's a guide on how to delete cookies (it
will open in a new window).
How is your data used?
The data you provide will be used for the following purposes:
To process, complete, update, modify, cancel, or print the services you have contracted through
Ocean View Beach Hotel Mazatlán by the following means: electronically, by telephone, in person,
or in writing.
How we protect your personal data
Ocean View Beach Hotel Mazatlán has implemented a sophisticated security system to protect our
customers' information from unauthorized access. Our systems are configured with data
encryption and coding technologies built to the highest industry standards. All data transmissions
from Ocean View Beach Hotel Mazatlán sites are encrypted before being sent using SSL-3
technology.
How you can access your personal data
The Federal Law on the Protection of Personal Data Held by Private Parties establishes four rights
you have the right to exercise with respect to the personal data you provide: (i) access to your
personal data to learn about the details of its processing; (ii) rectification if it is inaccurate,
incorrect, or outdated; (iii) cancellation when you consider that it is no longer required for any of
the purposes indicated in this privacy notice, or is being used for purposes not consented to, or
the contractual or service relationship has ended; or (iv) objection to the processing of your
personal data for specific purposes (known as ARCO rights).
If you need access to the personal data you provided, please send a request to the following email
address addressed to Jesús Fidel Vázquez:
Full name and phone number or address
Copy of an official photo ID or identification that certifies you as the owner of the data you wish to
access, or, where applicable, as the legal representative of the owner. Specify how you wish to
process the personal data collected. Tracking number. With this information, we can quickly locate
your information.
Ocean View Beach Hotel Mazatlán will notify the data subject by email, within a maximum period
of twenty days from the date the request for access, rectification, cancellation, or objection was
received, of the decision made. If appropriate, the decision will be made effective within fifteen
days of the date the response is communicated. In the case of requests for access to personal
data, the request will be submitted upon verification of the identity of the requester or legal
representative, as appropriate.
The aforementioned deadlines may be extended once for an equal period, provided the
circumstances of the case justify it.
The data subject may express their prior refusal to have their personal data processed through the
procedure described in this Privacy Notice. Alternatively, the data subject will have a period of five
days to, if applicable, express their refusal to have their personal data processed for purposes
other than those that are necessary and give rise to the legal relationship between Ocean View
Beach Hotel Mazatlán and the data subject. If the data subject does not express their refusal to
have their data processed in accordance with the foregoing, it will be understood that they have
given their consent to the processing of their data, unless proven otherwise.
Changes to this Privacy Notice
Ocean View Beach Hotel Mazatlán reserves the right to modify or change this Privacy Notice if
necessary. Changes become effective upon publication on any of its websites. These changes are
published at the following web address: /info/privacy-notice
By processing reservations with Ocean View Beach Hotel Mazatlán, its representatives, or affiliates
electronically, by phone, in person, or in writing, the data subject accepts this Privacy Notice. If the
user uses the services of https://www.oceanviewbeachhotel.mx/ Ocean View Beach Hotel
Mazatlán, it means that they have read, understood, and accepted the aforementioned terms.